Author: Donna Little

Patient Communication Diaries.
We know it can sometimes be difficult to come in to visit during the working day and sometimes you have questions that the late staff may not always have the answer to. To help with this Cedar Ward has a selection of diaries that you can use to help you understand what is happening with your relative/friend if they are unable to tell you themselves.
We will use these to let you know what they have been doing during the day, how they are progressing and what you can do to help - i.e. do they have laundry in the locker, do they need something brought in.
You can use these to ask us questions or ask us to call you and we will get the most appropriate professional to answer the question for you either in the diary or during the phone call.
You can also use it to communicate between the various visitors that came and see your loved one - “ I visited today and we went into the garden.” “ I will visit again on Thursday if you can bring in the newspaper on Wednesday” “I have brought in some cream cakes in the fridge if you ask the staff to get them out for tea.”
If you would like to have one for us to use please ask a member of staff.